We deliver to all addresses across the United Kingdom. As an online-only store, we ensure your orders are processed efficiently and delivered straight to your doorstep.

Our best-selling collections are processed within 1–2 business days. Standard delivery within the UK usually takes between 3 to 5 business days. You will receive a tracking link as soon as your order is dispatched.

Yes. We care deeply about the planet and your dog. We prioritize curated, high-quality, and eco-friendly options within our best-selling collections to ensure a sustainable and premium lifestyle for your pet.

Every product page features a detailed size guide. We highly recommend measuring your dog before purchasing to ensure the perfect, comfortable fit.

Our digital support team is available from Monday to Friday, 9 am to 5 pm (GMT). We are closed on weekends and UK bank holidays.

Since we are an online-only boutique, we offer premium digital support. Feel free to send us a message with details about any product or your recent purchase by emailing petzuppysupport@gmail.com.

We aim to respond to all inquiries within 24 business hours. Your satisfaction and your dog's happiness are our top priorities.